Shipping & Returns Policy

MOD Central UK

Welcome to MOD Central UK! We’re thrilled to have you here, and we want to ensure that your shopping experience is as smooth as possible. We are a marketplace for many automotive brands to sell on. Therefore any shipping and returns related queries are best being directed towards our vendors as they will be handling your purchase after the point of sale.


Shipping Information:


Processing Time:
All orders made through MOD Central will be passed immediately to the vendor that has listed the item. You will get an email from them on the point of sale about processing and dispatch time.


Shipping Costs:
The cost of shipping will be calculated at checkout based on the destination, weight of the product and which vendor/vendors you are buying from.


Shipping Providers:
All our vendors work with trusted shipping partners to ensure your products are delivered safely. However, we are not responsible for any shipping delays, damages, or losses.


International Shipping:
Many of our vendors offer international shipping, but please be aware that additional customs fees or import taxes may apply. These charges are the responsibility of the buyer.


Tracking Information:
Once your order has been dispatched, you will receive a confirmation email with tracking details from the vendor your product was purchased from. If you have not received your tracking information, please contact the vendor with your order number.


Incomplete or Incorrect Addresses:
We or are vendors are not liable for orders that are sent to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before finalizing your purchase.


Returns Policy:


Eligibility:

All returns will be done through the vendor the product was purchased from. All return eligibility will be specific to the vendor.


Return & Refund Process:

To initiate a return, please contact the vendor you purchased the product from with your order number and reason for return. Their team will provide further instructions.

If you have any further questions or require assistance, please do not hesitate to contact us at [email protected] and our team will be happy to help and point you in the right direction.


Thank you for being a valued member of MOD Central UK!